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ICO imposes a £14 million fine for data breach that impacted 325 pension schemes

Pensions | 20/10/2025

The UK’s Information Commissioner’s Office (“ICO”) has imposed a £14 million fine on Capita for a data breach it suffered in March 2023.

The breach was suffered after an unknown threat actor gained access to Capita’s systems following the inadvertent download of a malicious file onto an employee device, which led ultimately to the theft of the personal data of 6.6 million individuals, including highly sensitive data, such as financial information, criminal record data, data relating to children, and other ‘special category’ data.

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