The government has concluded its review of Ofgem, the independent regulator for the gas and electricity markets in Great Britain, setting out a significant programme of reform to modernise its role. The Department for Energy Security and Net Zero (DESNZ) has published a final report, setting out expectations and actions designed to ensure Ofgem can keep pace with an increasingly complex and fast-changing energy system.
These reforms, once implemented, will give Ofgem new powers, a broader remit, and a sharper focus on outcomes, consumer protection, helping to facilitate the clean energy transition, growth and innovation.
Below, we highlight five key takeaways from the final report, the timeline for implementation, and what energy sector participants should do to prepare.
Five key takeaways from the final report
1. A new style of regulator
Ofgem will shift from a rules-based to a principles-based, outcomes-focused regulator with stronger enforcement powers. The updated energy regulatory framework aims to clarify the roles of the three key bodies:
- DESNZ: Setting policy direction and investment missions.
- Ofgem: Regulating monopoly networks and enforcing consumer and market standards.
- NESO: Leading strategic system planning.
A new mechanism will allow Ofgem to seek a steer from government if needed. There will be a new Strategy and Policy Statement (SPS) process, with separate, specific SPSs for Ofgem and NESO, and a transition of scheme delivery away from Ofgem.
A notable change to the approach to energy sector regulation is the Energy System Value Chain (ESVC) model (set out at Annex E of the report), which maps all activities from generation through to consumer services and installation, supported by an Energy System Guidance Framework. This new model, overseen by Ofgem, aims to help Ofgem identify and close regulatory gaps as new technologies and business models emerge. DESNZ would have the ability to introduce regulation for areas after consultation with Ofgem, although the regulator could be Ofgem or a different regulatory body, if more appropriate. The Secretary of State will have the power to appoint Ofgem as regulator for new activities within the ESVC, avoiding the need for new legislation each time.
The report also sets out expectations for organisational and cultural change at Ofgem, including:
- More collaborative engagement with industry stakeholders.
- Strengthening Ofgem's technical and industry expertise.
- Adopting regulatory best practices, drawing inspiration from the Competition and Markets Authority’s “4Ps” framework (Pace, Predictability, Proportionality, Process).
The government may consider changing Ofgem’s organisational status from a non-ministerial government department in the future. The Nuclear Decommissioning Authority and Financial Conduct Authority are referred to as examples of regulators with a different public body status.
2. Three equal statutory objectives
Ofgem’s statutory framework will be updated to include three objectives of equal legal status:
- Protecting consumers (existing and future)
- Facilitating net zero
- Promoting economic growth
This marks a shift from the current single overriding objective of protecting consumers, enabling Ofgem to balance short-term consumer interests with longer-term goals. The Ofgem-specific SPS and the ability to seek government guidance are intended to help the regulator navigate potential complex trade-offs.
3. Development of individual and corporate accountability
In a notable extension of regulatory reach, Ofgem will be granted new powers to enforce accountability at both individual and corporate levels:
- Senior executive accountability: A new Individual Accountability Mechanism (IAM) could make named senior managers personally responsible for key areas, such as customer service or debt management. Ofgem would have powers to:
- Sanction individuals personally, even after they have left the licensee.
- Blacklist senior managers from the sector, in the most serious cases.
- Limit or claw back performance-related bonuses for significant breaches, similar to Ofwat’s approach.
Ofgem will consult on these changes, considering lessons learnt from the financial services and water sectors, but will take a lighter-touch approach than that of the financial services sector’s Senior Managers Regime.
- Group company liability: Ofgem would be able to hold interconnected companies (including foreign-owned parents and group companies) liable, where that company has had a direct role in causing the regulated entity to breach, or be at risk of breaching, its obligations. This extends regulatory reach beyond the licensee to wider group decision-makers. The report does not include further detail on how this would be implemented in practice or how the concept of interconnected companies will be defined.
4. Stronger consumer protection
Ofgem’s consumer protection enforcement powers will be strengthened and its remit will expand:
- Direct enforcement: Ofgem will be able to enforce consumer law directly, without needing to go through the courts, similar to the Competition and Markets Authority.
- Wider scope: Ofgem’s remit will extend to new areas, such as heating oil, and the report includes further consumer protection reforms.
5. A more flexible regulatory toolkit
To support innovation and investment, as well as moving to outcomes-focused, principles-based rules, Ofgem will introduce a more flexible authorisation toolkit, including:
- General Authorisation Regimes (GARs): where low-risk activities can take advantage of lighter, more proportionate regulation.
- Targeted licence derogations: enabling Ofgem to change licence conditions and issue individual derogations more easily.
- Hybrid regulatory tools: DESNZ suggests that Ofgem could adopt a hybrid approach, using different regulatory tools based on risk assessment, for example, public registers, fit-and-proper person checks, or targeted conditions, making clear that it would be for Ofgem to decide how and when to apply these tools.
Other planned changes include a faster licence modification process with reduced standstill periods (for use in exceptional, urgent cases), extending the deadline for completing provisional and final order processes (up to 15 months for the whole process from order to penalty) and reforming the penalty ceiling in cases where there is low or no turnover. The government supports quasi-automatic fines in relation to Third Party Intermediaries (TPIs), to penalise clear-cut rule breaking that does not justify a formal investigation, but not a general power to levy quasi-automatic penalties. There are further requirements to reduce administrative burdens.
Timeline and next steps
The reform programme has two tracks in practical terms. The first can be progressed without legislation, and is focused on organisational and cultural reform, stakeholder engagement, and transparency. The second comprises reforms that require enabling legislation (principally primary legislation), focused on reform of Ofgem's duties and remit, aligning with the ESVC and the granting of new or amended powers.
Key areas of reform include:
Track 1: Changes without legislation – Ofgem and/or DESNZ to progress
- Refocusing Ofgem on its core economic and consumer protection role.
- Establishing an Energy Systems Guidance Framework (ESGF) to define desired outcomes.
- Strengthening technical expertise and implementing a workforce strategy.
- Improving data collection across the ESVC, monitoring, and anticipatory regulation.
- Enhancing stakeholder engagement and reducing administrative burdens.
- Increasing transparency and accountability, including reforming annual reporting, developing KPIs, and commissioning independent audits every five years (first review by 2028 at the latest).
- Ofgem to publish progress updates within 12 and 24 months of the final report.
Track 2: Changes that require legislation - no fixed timetable
- Modernising Ofgem's statutory duties, introducing equal objectives for consumer protection, net zero, and economic growth.
- Creating Ofgem-specific and NESO-specific SPSs.
- Enabling Ofgem to request steers from government.
- Enabling Ofgem's focus to be based on the ESVC: to consider areas where it might be required to regulate and enable the Secretary of State to appoint Ofgem as regulator for new activities.
- Granting new enforcement powers, including direct consumer law enforcement, the IAM and bonus restrictions, and enforcement against interconnected companies.
- Considering expansion of automatic compensation.
- Introducing GARs, reforming the licence modification process, targeted licence derogations and allowing electronic service of documents.
- Reforming penalty limits and extending the provisional and final order processes deadline to 15 months (whole process from order to penalty).
There is no commitment to any specific timeline for the legislation, only references to "when parliamentary time allows". However, the government is clear in its expectation that Ofgem make progress on the first track of modernisation before the second track of reforms is implemented:
"Ofgem will be granted new powers once it has modernised and enhanced its skills and capability. Legislating for any new powers will take time, and the government expects Ofgem to make progress on wider reform before any new powers are used." – page 61, Final Report
A detailed table of 38 actions (at Annex B) and an indicative timeline (at page 62) are included in the final report. As action is required from both government and Ofgem to deliver the review outcomes, they are agreeing a joint implementation plan. The next step is the publication of Ofgem’s response to the final report, followed by the joint Ofgem/DESNZ implementation plan, and the Ofgem commissioned skills audit/Cultural and Capability Transformation Plan, with progress updates to follow in late 2026.
What energy sector participants should do
Ofgem is poised to become a sharper and more empowered regulator. In the future, it could gain new powers to hold individuals and interconnected companies to account and enforce consumer law directly. The ESVC will create a regulatory perimeter that can flex as the energy market evolves, enabling faster regulation of new activities or closure of regulatory gaps. The modernised toolkit would also offer future opportunities that could come with the lighter regulatory regimes, such as GARs and a more proportionate, outcomes-focussed regime.
While it is notable that there is no commitment to any legislative timeframe and a number of consultations and reviews are still to follow, energy sector participants and investors should follow developments, anticipate and consider preparation for the expected reforms. Integrating the reforms into business planning and risk assessments will need to happen as and when further details emerge and any future legislative action is confirmed. Actions can include:
- Engaging in upcoming consultations.
- Mapping areas of responsibility and exposure.
- Reviewing internal and intra-group controls and governance practices.
- Adapting compliance frameworks and engagement with the regulator to an outcomes-based regime, that may see faster regulatory change, including rapid regulation of new areas across the ESVC.
How Stephenson Harwood can help
Stephenson Harwood's Energy Transition and Infrastructure group advises suppliers, network operators, generators, investors, and innovators across the energy value chain, including on transactional structuring, regulatory strategy and licensing, governance, and enforcement.
For further information please get in touch with Kirsti Massie (Partner), Joanne Wallace (Senior Knowledge Lawyer), or your usual contact at Stephenson Harwood.