Head of Client Development
Katie leads our client development team, client listening programmes, strategic bids function, and London events team.
Language – English
Our client development team works closely with our lawyers and clients to build strong, lasting partnerships through exceptional client service. The team works with relationship partners to run coordinated client teams, delivering tailored, value-added services to support our clients’ business. The team lead regular client feedback initiatives to ensure our clients get the most out of our relationships. At the heart of our approach is listening to our clients - understanding what is valued and identifying opportunities for improvement.
Katie has extensive experience supporting global and complex client relationships through strategic relationship management and client service initiatives. As a member of the business development and marketing leadership team at Stephenson Harwood, she is passionate about driving innovation and leading improvement initiatives that deliver greater value for both the firm and its clients.